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2012 Meetings

January  25, 2012

9:00am – 1:00pm

Topic: Text Messages, Cell Phones, Social Media - How to Manage the Technology in and for the Practice - Social Media Update, Google + for Business

Location: Triangle Veterinary Referral Hospital  608 Morreene Road, Durham NC

Sponsored By: Triangle Veterinary Referral Hospital

February 22, 2012

9:00am – 11:00am

Topic: Volunteers and Interns

Location: Veterinary Specialty Hospital 6405 Tryon Road, Cary NC 27511

Sponsored By: TBA

March 28, 2012

9:00am – 11:00am


Topic: Process Improvement Methodology  - How to Reduce/Prevent Bottlenecks in the Practice Operations

Location: Veterinary Specialty Hospital 6405 Tryon Road, Cary NC 27511

Sponsored By: TBA

April  25, 2012

9:00am – 1:00pm

Topic: Effective Use of Practice Management Software

Location: Triangle Veterinary Referral Hospital                                                 608 Morreene Road, Durham NC 27705

Sponsored By: TBA

May 23, 2012

9:00am – 11:00am

Topic: Employment Security Commission and/or Department of Labor

Location: Veterinary Specialty Hospital 6405 Tryon Road, Cary NC 27511

Sponsored By: TBA

June 27, 2012

9:00am – 11:00am


Topic: You Tube, Podcasts and YOUR Practice

Location: Veterinary Specialty Hospital 6405 Tryon Road, Cary NC 27511

Sponsored By: TBA

Topics from some previous meetings:

- Maximizing Compliance

- Pet Insurance and Your Practice

- The Optimal Marketing Mix

- Mystery Shopping Workshop

- DEA - Diversion Prevention

- Personality and Communication Styles

- 101 Ways Practices Lose Money - Prevention and Treatments

- Improving your position on the Web and other powerful internet options for your practice.

- How Can Rehabilitation Services Benefit Your Hospital?

- Interviewing & Selection Workshop

- Inventory Management: Fundamental Principles for Effectiveness and Profitability

- Understanding and Working with Different Communication Styles

- Service Standards

- Increasing Wellness Revenue and Pet Visits with Your Existing Reminders and Medical Services

- Medical Records

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