October 22, 2015  ** 10AM – 2PM**

  • Communication in the veterinary practice by Bruce D. Klink, VMD

  • Specific concentration tba

September 24, 2015  ** 10AM – 12PM**

  • Social media marketing for veterinary hospitals – a review of current platforms, options, and handy tools to save time and money

  • ROUND TABLE DISCUSSION ON identifying your marketing goals and how best to achieve them.

August 27, 2015  ** 10AM – 12PM**

  • The paperless process – presenting one hospital’s complete solution

  • ROUND TABLE DISCUSSION on implementation, how to accommodate process differences, and other hurdles preventing your hospital from going paperless.

January 22, 2015  ** 10AM – 12PM**

  • Instructional session on the creation of a hospital branded, digital puppy kit formatted for any smartphone.

  • Round table discussion on how an interactive ‘app’ could be used to increase profits and new client visits.

DecemBER 4, 2014  ** 10aM – 12pM**

  • Round table Meeting lead by Christopher Falanga

  •  “End of Year Planning and New Year’s Resolutions”

  • Please note this is our first meeting on the new day – Thursdays!

LOCATION for ALL 2014 Meetings

  • Big Dog Conference Room at Veterinary Specialty Hospital in Cary
  • 6405 Tryon Road, Cary, NC
  • Please do not park in the front parking lot. There is parking across the street in the shopping center parking lot.
  • Enter VSH thru the double glass doors on the side of the building next to the O2 tank and Antech.

Topics from some previous meetings:

  • 10.22.14 Communication within your team
  • 9.24.14 IT For Your Hospital
  • 8.27.14 Working With Rescue Groups and Shelters
  • Maximizing Compliance
  • Pet Insurance and Your Practice
  • The Optimal Marketing Mix
  • Mystery Shopping Workshop
  • DEA – Diversion Prevention
  • Personality and Communication Styles
  • 101 Ways Practices Lose Money – Prevention and Treatments
  • Improving your position on the Web and other powerful internet options for your practice.
  • How Can Rehabilitation Services Benefit Your Hospital?
  • Interviewing & Selection Workshop
  • Inventory Management: Fundamental Principles for Effectiveness and Profitability
  • Understanding and Working with Different Communication Styles
  • Service Standards
  • Increasing Wellness Revenue and Pet Visits with Your Existing Reminders and Medical Services
  • Medical Records